Equipment shipping to Spain, France, Portugal, Germany and Italy.

GROUND TACTICAL · SUPPORT

How can we help?

Find your order details, download an invoice or tell us what you need. All shop support is here.

Orders

Check your purchase status and details from your account.

View my orders

Invoices

The invoice for each purchase is available in the corresponding order.

Go to my account

Exchanges and returns

Review the deadlines, terms and how to notify withdrawal.

View terms

Equipment and accessories

Check features, sizes and variants in each product listing.

View catalogue
CONTACT

Tell us what happened

For purchase enquiries, include your order number so we can find it. You can also email us directly at info@groundtactical.com.

+34 616 100 813
FREQUENTLY ASKED QUESTIONS

Before contacting us

Where can I find my invoice?

Open My account, select the order and choose Invoice to view and download it.

What information should I provide about an issue?

Include the order number, affected product and a clear description. For damage or an incorrect item, attach photos when replying to our email.

How do I request a return?

Check the withdrawal terms first. Then submit a request from the order in your account or contact us using this page's form.